Your privacy is our commitment

1 Introduction

kgb88 (hereinafter referred to as "we", "our", or "the platform") operates a trusted online entertainment and betting platform for users in Bangladesh. We place the highest priority on the privacy of our members and are fully committed to protecting their personal information.

This privacy policy ("Policy") will inform you about what types of information we collect when you use kgb88's website, app, or other services, how that information is used, who it may be shared with, and what your rights are. By continuing to use this platform, you will be considered to have given your consent to this policy.

This policy applies only to the kgb88 platform and does not apply to third-party websites or services. Please read this policy carefully. If you have any questions, contact us.

2 Information We Collect

kgb88 collects different types of information in different contexts. This information helps us improve our services and enhance your experience.

2.1 Registration and Identity Verification Information

When you create an account on kgb88, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile phone number
• National ID (NID) or passport details (where identity verification is required)
• Address

2.2 Financial Transaction Information

To facilitate deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Date and time of deposits and withdrawals

We never collect or store your full bank card number or PIN. All financial information is secured through SSL encryption.

2.3 Usage and Technical Information

When you use our platform, certain information is collected automatically:

• IP address
• Device type, operating system, and browser information
• Time of access and use of the platform
• Pages you have visited
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Information

kgb88 uses the information collected for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Identity verification: For age verification (21+) and fraud prevention.
• Processing financial transactions: To complete deposits and withdrawals.
• Customer support: To resolve your complaints or questions.
• Ensuring security: To maintain platform security and prevent unethical activity.
• Service improvement: To improve the quality of our services and personalise the user experience.
• Meeting legal obligations: To comply with applicable laws and regulations.

We do not sell your information to any advertising networks. For more information on sharing information with third parties, see Section 5.

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the kgb88 website. Cookies are small files stored in your browser that make your experience of using the platform easier and better.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform — such as maintaining your login session and ensuring security. They cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences (such as language selection) and provide a better experience on subsequent visits.

4.3 Analytics Cookies

These cookies help us understand how users are using the platform, which allows us to improve the quality of the service. They can be controlled through browser settings.

You can accept or reject cookies in your browser settings. Please note that disabling essential cookies may limit some functionality of the platform.

5 Information Sharing and Third Parties

kgb88 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions.
• Technology service providers: Trusted organisations that assist with hosting, cybersecurity, and platform operations, who are bound by strict confidentiality agreements.
• Legal authorities: Where providing information is required by a court order or legal obligation.
• Fraud prevention agencies: To ensure the security and fair operation of the platform.

Only the minimum necessary information is shared in the above cases. All third parties are contractually obligated to comply with our privacy standards.

6 Information Security

kgb88 follows the highest industry standards to protect your information. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data is protected during transmission.
• Storage of information in encrypted databases.
• Regular security testing and audits.
• Restricted access controls — only authorised staff can view your information.
• Two-Factor Authentication.
• Automated suspicious activity detection.

While we strive to ensure the highest level of security, transmitting information over the internet is not entirely risk-free. However, we work to protect your information at every step.

7 Data Retention Period

kgb88 retains your personal information only for as long as it is necessary or required by law.

• Active account information: for as long as the account remains active.
• Closed or inactive account information: for the applicable legal period after the account is closed.
• Financial transaction records: for the period specified under financial regulations.
• Log files and technical data: automatically deleted once the need for security review has passed.

Once the retention period expires, we securely delete your information or anonymise it so that no identity can be derived from it.

8 Your Rights

As a kgb88 member, you have the following rights regarding your personal information:

8.1 Right to Access

You can find out at any time what information we have collected about you. To do so, contact our support team.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can contact us to request a correction.

8.3 Right to Erasure

You can ask us to delete your personal information. However, some information may need to be retained for a set period due to legal obligations or security reasons.

8.4 Right to Object to Processing

In certain cases you may object to the processing of your information. We will carefully consider such requests.

8.5 Right to Data Portability

Where applicable, you may request your information in a structured, commonly used format.

To exercise any of the above rights, contact our support team. We are committed to responding to your request within 30 working days.

9 Protection of Minors

kgb88 provides services only to those aged 21 or over. We do not intentionally collect any information from minors.

If we become aware that a minor has registered on our platform, their account will be closed immediately and all their information will be securely deleted.

If a parent or guardian suspects their child is using our platform, please contact us.

10 Changes to the Policy

kgb88 reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• The date of the latest update will be published on this page of the website.
• For significant changes, a notification will be sent to the registered email address.
• A notification message may be displayed after logging in to the platform.

If you continue to use the platform after changes are made, you will be considered to have agreed to the new policy. The latest version of the policy will always be available on this page.

11 International Data Transfers

Our servers and technology infrastructure may be located in various countries. This means your information may be processed or stored outside Bangladesh.

For any such transfer, we ensure that your information receives the same level of protection as described in this privacy policy. We always follow industry best practices and maintain international security standards.

12 Contact

If you have any questions, complaints, or any request regarding your information in relation to this privacy policy, please contact us:

We take all your requests seriously and will do our best to respond as quickly as possible.